SmallBizGenius Analysis

Masterofproject is a popular online platform offering project management certification courses and exam preparation materials. Customers frequently praise the comprehensive and well-organized course content, effective exam simulators, and helpful customer service, leading to high pass rates on certification exams.

Category Breakdown

Scores based on analysis of 96 recent reviews

Exam Preparation & Pass Rates

9.0/10

Many reviewers attribute their success in passing the PMP or CAPM exams to Master of Project Academy's courses and exam simulators. Customers frequently mention passing on their first try and achieving "Above Target" scores, highlighting the effectiveness of the training materials.

55 reviews mention this

Course Content & Structure

8.0/10

Reviewers appreciate the well-organized and comprehensive nature of the course content. The material is often described as easy to follow and digest, with sections broken down for convenient learning at one's own pace.

30 reviews mention this

Customer Service

8.5/10

Several reviewers praise the responsiveness and helpfulness of the customer service team, particularly mentioning Emily. They note quick resolutions to billing issues and prompt responses to inquiries.

20 reviews mention this

Exam Simulators

7.8/10

The exam simulators are frequently mentioned as a valuable tool for preparing for the PMP and CAPM exams. Reviewers find them realistic and helpful in refining their knowledge and timing.

18 reviews mention this

Instructor Quality

7.0/10

Some reviewers specifically commend the instructors for their knowledge, engagement, and ability to explain concepts in detail. Jerome Hubbard and Dr. Samnan Ali are specifically named as excellent instructors.

10 reviews mention this

Outdated Content

5.0/10

A few reviewers express concerns about the course content being outdated, particularly regarding the focus on the 6th edition PMBOK while the exam is based on the 7th edition. They suggest that the practice exams do not accurately reflect the current exam format.

5 reviews mention this

Billing Issues

4.0/10

A small number of reviewers report issues with unexpected recurring subscriptions and difficulties obtaining refunds. They advise others to carefully check their subscription settings.

3 reviews mention this

Pros & Cons

What Customers Love

Comprehensive and well-organized course content facilitates effective learning. Mentioned 30x
"The material is broken up into sections making it easy to digest at my pace."
Realistic exam simulators prepare students for the actual PMP and CAPM exams. Mentioned 18x
"Your nine mock tests were quite useful to prep me well, from timing myself to refining the knowledge."
Responsive and helpful customer service resolves issues quickly. Mentioned 20x
"Many thanks to Emily for the 5 Stars customer service i got. Much appreciated."
Flexible, self-paced learning options accommodate various schedules. Mentioned 10x
"Master of Project Academy offered a program that I could learn at my own pace."
High pass rates on PMP and CAPM exams. Mentioned 55x
"I passed first time thanks to this course."

Common Complaints

Some course content may be outdated and not fully aligned with the latest PMP exam. Mentioned 5x
"This course is outdated by at least a year... they simply layered in some "7th edition" information over a "6th edition" course and called the course updated."
Mock exam explanations can be lacking in detail. Mentioned 3x
"I found the explanations for a lot of questions within some of the exams were very poor i.e. "The correct answer was d)"."
Practice exams are in PDF format, which some find inconvenient. Mentioned 2x
"The worst part is that the practice exams are in PDF format like we are in in 1985 still."
A few users have reported unexpected recurring billing issues. Mentioned 3x
"BUYER BEWARE!!! I thought I was purchasing a ONE-TIME only 60 hrs continuing education course. But discovered that I was being billed $197/month for a recurring purchase"
Occasional grammar and spelling errors in course materials. Mentioned 1x
"The whole course is just a PowerPoint presentation that someone speaks over. There are spelling and grammar mistakes throughout the whole thing."

Common Questions About Masterofproject

Answers derived from customer review patterns

Is Masterofproject legit and trustworthy?

Yes, based on the reviews, Master of Project Academy appears to be a legitimate and trustworthy platform for PMP and CAPM exam preparation. Many users report successfully passing their exams after using the courses and simulators. The positive feedback regarding customer service and the quality of the training materials further supports its credibility. While some users have reported issues, the overall sentiment is positive, suggesting that Master of Project Academy is a reliable resource for project management certification.

Based on 45 reviews

Does Masterofproject have good customer service?

Yes, Master of Project Academy is frequently praised for its customer service. Several reviewers specifically mention Emily as being exceptionally helpful and responsive in resolving issues. Customers appreciate the prompt and courteous assistance they receive, particularly when dealing with billing inquiries or technical problems. This positive feedback suggests that Master of Project Academy prioritizes customer satisfaction and provides reliable support to its users.

Based on 20 reviews

Is Masterofproject worth it for small business?

Master of Project Academy can be a worthwhile investment for small businesses looking to upskill their employees in project management. The comprehensive courses and exam simulators can help employees obtain valuable certifications like PMP and CAPM, improving their project management skills and increasing their value to the company. The self-paced learning options also offer flexibility for employees with busy schedules. However, small businesses should be aware of the potential for outdated content and ensure that the courses align with the latest exam requirements.

Based on 30 reviews

What is Masterofproject's refund policy like?

The reviews provide limited information about Master of Project Academy's specific refund policy. One reviewer mentioned a negative experience regarding a refund for an unused subscription, suggesting that it may be difficult to obtain a refund in certain circumstances. It's crucial to carefully review the terms and conditions of any subscription or purchase before committing to Master of Project Academy to understand their refund policy and avoid potential issues.

Based on 3 reviews

How effective are Masterofproject's exam simulators?

Master of Project Academy's exam simulators are widely regarded as a highly effective tool for preparing for the PMP and CAPM exams. Reviewers consistently praise the simulators for their realism and their ability to help students refine their knowledge and timing. Many users attribute their success in passing the exams to the use of these simulators, suggesting that they are a valuable component of the overall training program.

Based on 18 reviews